We are committed to safeguarding and preserving the privacy of our visitors and customers.
WHAT INFORMATION THAT WE COLLECT
In running and maintaining our business, we may collect and process the following data about you: Information provided by you, for example, personal details when you register for information or make a purchase. We only collect basic personal data about you which does not include any special types of information or location based information.
WHY WE NEED IT
We need to know your personal data so that we can provide you with email notifications about new releases of our products or the expiration of support licences. We will not collect any data that we do not need in order to provide and oversee this request.
WHAT WE WOULD ALSO LIKE TO DO WITH IT
We would however like to use your name and email address to inform you of our future offers and similar products & to inform you of any changes to our business, website, services or goods and products. This information is not shared with third parties and you can unsubscribe at any time by asking to be removed via phone or via email.
HOW LONG DO WE KEEP YOUR DATA
We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. We will not use your information for marketing purposes.
USE OF YOUR INFORMATION
We will never pass your details to third parties unless the law requires us to do so.
STORING YOUR PERSONAL DATA
In operating our business via the Jemmac Software website, your data is processed by our staff in the UK on our own IT servers. Third parties shall not have access to your personal data unless the law allows them to do so.
We do our utmost to ensure that our server hosts are secure and fully accredited. Unfortunately, we cannot be responsible for any illegal breaches that may occur.
STORAGE OF PAYMENT DETAILS
We do not store credit card details nor do we share customer details with any third parties.
THIRD PARTY LINKS
On rare occasions we may include links to third parties. Where we provide a link it does not mean that we endorse or approve that site’s notice towards visitor privacy. You should review their privacy notice before sending them any personal data.
We may gather information about your internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally; it is statistical data which does not identify any personal details whatsoever.
You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the “settings” section of your computer. For more information please read the advice at AboutCookies.org.
If at any point you believe the information we process on you is incorrect you can request to see this information and even have it corrected or deleted.
If you wish to raise a complaint on how we have handled your personal data, you can contact us directly and we will investigate the matter.
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).
We welcome all feedback, good or bad. If you:
- Have any questions about how we collect and use your information
- Would like a copy of the information we hold about you
- Would like to update or remove any of the information we hold for you
- Would like to exercise any of your rights explained above
Jemmac Software Limited
Cranfield Technology Park
Phone: 01234 757252